Privacy Policy

Privacy Policy

NanJing TianYu Machinery Co., Ltd. (“TianYu Machinery”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit agripartsupply.com or contact us about our combine harvester spare parts.

1. Information we collect

We only collect business contact information that you voluntarily provide when you submit an enquiry form, email us, or message us on WhatsApp:

  • Your name and company name;
  • Email address, phone number and/or WhatsApp contact;
  • Country or region and shipping address (when requesting a quotation or order);
  • The part numbers, machine models, quantities and messages included in your enquiry;
  • Technical data collected automatically, such as IP address, browser type and basic usage statistics.

2. How we use information

  • To respond to enquiries and provide quotations;
  • To confirm part compatibility, process orders and arrange delivery;
  • To provide after-sales and warranty support;
  • To improve our website, products and service;
  • To comply with legal and accounting obligations.

3. Legal basis

We process business contact data on the basis of your consent, our legitimate interest in responding to trade enquiries and conducting business, and legal obligations applicable to us.

4. Sharing of information

We do not sell or rent your personal information. Data is shared only with service providers who help us operate (for example logistics/freight companies, payment providers and trusted IT/email services), where necessary to fulfil your order, or when required by law.

5. Data retention

We retain business contact records and order-related correspondence for as long as needed to provide support, maintain accounts, and meet legal/tax requirements, after which they are deleted or anonymised.

6. Your rights

Where data protection law applies (including the GDPR), you may request access to, correction or deletion of your personal data, restriction or objection to processing, and data portability. To exercise these rights, contact us using the details below.

7. Cookies

Our website uses essential cookies for basic functionality and, where enabled, analytics cookies to understand aggregate traffic. You can control cookies through your browser settings or the cookie consent banner.

8. Data security & international transfers

We apply reasonable technical and organisational measures to protect your information. As an exporter, communications and deliveries may involve cross-border transfers; we take steps to ensure appropriate protection.

9. Updates

This policy may be updated from time to time. The latest version will always be posted on this page with an updated date.

10. Contact us

NanJing TianYu Machinery Co., Ltd.
Room 518, Building 4, Runjing Science & Technology Plaza, No.9 Tianxing West Road, Jiangning District, Nanjing, China
Email: [email protected]
WhatsApp / Tel: +86 182 2553 1557

Last updated: September 2026